We have all worked with and listened to brilliant people. Some of them were great at communicating and connecting with people, and others not so great who can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by understanding the needs of others before expressing their own. What differentiates them is not their IQ or technical skills but their EQ, Emotional Intelligence. This course defines emotional intelligence, discusses the science behind emotional intelligence, and how to maximize your EI in the workplace and in your personal life.